Refund Policy

Tuseef Traders
 

Somian Bholo, Post Office Basirpur, Depalpur, Okara

Phone: 0326 4545043

Email: Tuseeftraders043@gmail.com

1. What is the refund eligibility period?

Refund requests must be made within a reasonable time after purchase, subject to product type.

2. Are all products eligible for refund?

Refund eligibility depends on product condition and manufacturer policies.

3. Is proof of purchase required?

Yes, original receipt or proof of purchase is required for refund processing.

4. Are damaged products eligible for refund?

Damaged or defective products may qualify for replacement or refund after inspection.

5. Can customers request exchange instead of refund?

Yes, exchanges may be offered depending on stock availability.

6. Are installation charges refundable?

Installation or service charges are generally non-refundable once the service is completed.

7. How long does refund processing take?

Refund processing time may vary depending on payment method.

8. Are refunds issued in cash or bank transfer?

Refunds are issued according to the original payment method where possible.

9. Are special order items refundable?

Special order items may not be eligible for refund unless defective.

10. What if the product was used?

Products must be returned in original condition to qualify for refund.

11. Who bears return shipping costs?

Return transportation costs may be the responsibility of the customer unless the product is defective.

12. Are warranty claims handled separately?

Yes, manufacturer warranty claims are handled according to brand policies.

13. Can refunds be denied?

Refund requests may be denied if terms are not met.

14. How to initiate a refund request?

Customers must contact us via phone or email to start the refund process.